UTILITIES AND CONTACT NUMBERS

Heating
Union Gas - Phone:  1-888-774-3111
www.uniongas.com

New residential customers have 3 choices:

Deposit of 2 highest months of the year for that property (minimum $250) held for 2 years then returned with interest  -or-

Agree to equal billing on automatic payment plan for a period of 2 years   -or-

Provide a utility referral letter from another supplier if relocating from another city or province

 

Reliance Home Comfort  (Division of Union Energy)
Phone:  1-866-735-4262
Fax: 1-877-267-7903
www.reliancehomecomfort.com

For rental sales and service, heating and cooling equipment.  Residential resales will be billed $30.00 administration fee on first bill (not applicable on new construction)

Water Heater rental charges are assumable $7.00-$22.00

Furnaces/Air Conditioners are also rented in some cases and would also be assumable

 

Electricity
St. Thomas Energy - Phone: 519-631-5550 - Fax: 519-631-4771
www.sttenergy.com
Hydro One - Phone: 1-888-664-9376
www.hydroone.com

The maximum amount of the security deposit that a customer is required to pay is calculated using:
• 2.5 times the estimated bill based on the customer’s average monthly load with S.T.E.I. in the most recent 12 consecutive months within the last two years.
• Where relevant usage information is not available for the customer for 12 consecutive months within the past two years, the customer’s average monthly load shall be based on a reasonable estimate made by S.T.E.I.
• Where a customer has a payment history which discloses more than one disconnection notice in a relevant 12 month period, S.T.E.I. may use the customer’s highest actual or estimated monthly load for the most recent 12 consecutive months within the past 2 years for the purposes of calculating the maximum amount of the security deposit.

 

Erie Thames Power
Phone:  (519) 485-1820
Toll Free:  1-877-850-3128
Fax:  (519) 485-5838
www.eriethamespower.com

 Please visit website for information pertaining to rates and security deposits

 

Water
Central Elgin: 
www.centralelgin.org
Southwold: http://twp.southwold.on.ca
St. Thomas Energy:  www.stenergy.com

 
Telephone Hook Up
Bell Telephone:  Phone: 1-800-668-6678
Eastlink (Amtelecom):  Phone: 1-888-345-1111
 

Health Care
OHIP:  Phone:  1-866-532-3161
www.health.gov.on.ca/en/public/programs/ohip/
Requires 3 pieces of identification - proof of Canadian citizenship, resident of Ontario and photo identification
Can update address online by Service Ontario website

 

Driver's License
Service Ontario: 
www.serviceontario.ca
St. Thomas Licensing Bureau - 41 Mondamin Street - Phone: 519-633-6322
Can update address online via Service Ontario website

 

Vehicle Registration
Service Ontario: 
www.serviceontario.ca
Have approx. 1 month grace
St. Thomas Registration Bureau - 41 Mondamin Street - Phone:  519-633-6322
Must provide proof of recent emissions and safety tests
Can change address online via Service Ontario website

 

Car Insurance
Most Ontario companies require a recent photo of the vehicle, VIN number, emmission test results and a copy of your Ontario Driver's license

 

Information provided is to be used as a guideline and is not deemed to be accurate
Applicable taxes may apply
Information is subject to change without notice